7u799's commitment to responsible gaming
7u799 believes gaming should be enjoyable, not a burden. Our tools and guidelines help you stay in control at all times.
Our protection tools
Set deposit limits
You can set your own limits on how much you deposit per day, per week, or per month. Once you lower a limit it takes effect immediately; increasing a limit requires a waiting period of a few days, to prevent impulsive overspending.
Time-Out
Taking short breaks from time to time is healthy. At 7u799 you can activate a time-out at any time, from 24 hours up to 30 days. During this period you will not be able to log in or make deposits, and any active bonus cycles will be paused.
Self-Exclusion
If you feel gaming is turning into a problem, self-exclusion is the most powerful tool available. You can deactivate your account for 3 months, 6 months, or permanently. Promotional messages are suspended for the duration of a self-exclusion.
Review your gaming history
You can view your full deposit, withdrawal, and betting history at any time. This information is very useful for understanding your own spending patterns. Checking your history regularly helps you make informed decisions.
Session time limits
Long, uninterrupted gaming sessions reduce your focus and decision-making ability. Set a maximum duration for a single session and 7u799 will automatically log you out when the session ends.
Contact the support team
If you have any concerns about your gaming, speak directly with 7u799's 24/7 live chat or via email. Our team provides confidential assistance in both Bengali and English.
7u799's responsible gaming policy
7u799 believes gaming is a form of entertainment and should never be used as an alternative source of income. We want every player to enjoy gaming with fun and full control.
Responsible gaming means playing within your financial means, not repeatedly chasing losses, and maintaining a balance with family and work. We have built our platform so that you can easily set limits for yourself.
In many families across Bangladesh, gaming problems often begin silently. By recognising the small warning signs early and taking action in time, it is possible to keep the situation under control. 7u799 is here to help you recognise those signs and take the steps you need.
Our security team ensures SSL encryption and fair play, and also identifies suspicious or harmful gaming patterns, proactively reaching out when needed. Your information is completely confidential and is never shared with third parties.
Key rules to keep in mind
Before you start gaming, decide how much you will spend today and stick to that limit.
Take at least a 10-minute break every hour. Do not play when you are tired or under mental stress.
Do not place more bets in an attempt to recover lost money — that is the biggest mistake you can make.
Tell your loved ones about your gaming habits — they are your greatest source of support.
Warning signs of problematic gaming
If you notice any of the following signs in yourself, contact the 7u799 support team or a professional counsellor without delay.
- Spending more than your budget and feeling regret afterwards
- Returning to the game repeatedly to try to recover lost money
- Lying to family or friends about your gaming
- Continuing to play while neglecting work, studies, or family responsibilities
- Trying to stop gaming but failing to do so
- Gaming to escape stress or loneliness
- Taking on debt or draining savings to fund gaming
Ask yourself
Ask yourself these questions regularly. Honest answers will point you in the right direction:
- Am I playing for fun or because I feel compelled to?
- Was today's loss within my budget?
- Are the people close to me worried about my gaming?
- Do I feel restless or irritable when I am not gaming?
- Am I able to take breaks from gaming?
How to use the protection tools
Log in to your account
Log in to 7u799 and go to account settings. Look for the "Responsible Gaming" option.
Choose a limit or break
Select whichever option you need — deposit limit, session time, time-out, or self-exclusion — and fill in the required values.
Confirm your changes
Save your changes. Some limits take effect immediately; others are activated after a review.
Get support
If you have any trouble or cannot find the tool, contact our support team directly via live chat.
Support & contact
If you feel gaming is having a negative impact on your life, do not hesitate — speak with the 7u799 support team today. Our team will help you take the right steps confidentially and without judgement.
Immediate support is available through our live chat at any time, any day. You can speak in both Bengali and English.
For detailed issues, email us at: [email protected] — we respond with care.
Our support team communicates fully in Bengali — language will never be a barrier.
Seek professional support
A gaming problem is a mental health matter — there is nothing to be ashamed of. Seeking professional help is an act of courage. For mental health services in Bangladesh, speak with a doctor or mental health counsellor you trust.
- Gaming addiction is a treatable condition
- Recovery is possible with the right support at the right time
- Support from family and friends plays an important role in recovery
- 7u799 is committed to standing by you at all times
Parental controls
If there are children or minors in your household, it is your responsibility to ensure they cannot access the 7u799 platform. We recommend a few simple steps:
Lock your devices
Use a PIN or password on your smartphone and computer that children do not know.
Keep your account details private
Never share your login details with younger members of your family.
Family internet filters
Enable parental controls on your router or browser.
Talk with your children
Explain online gaming to them in an age-appropriate way.
Family safety comes first
If someone under 21 uses your account, notify 7u799 immediately — we will act quickly.
Enjoy 7u799 safely
Explore our range of games and sports betting sections while keeping responsible gaming in mind.