7u799 Privacy Policy

2.1 Information You Provide Directly

When you create an account or use our services on 7u799, you provide the following information yourself:

• Full name and date of birth (for age verification — only for users 21 and above)
• Email address and mobile number
• Residential address
• National ID or passport details (during identity verification)
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Content of communications with the support team

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Your activity and navigation history on the platform
• Login time, session duration, and gaming activity
• Information collected through cookies and similar technologies

2.3 Transaction Information

Information related to your financial activity, which includes:

• Deposit and withdrawal amounts and times
• Payment method details (bKash, Nagad, Rocket, Upay)
• Bonus claims and wagering activity
• Transaction reference numbers

4.1 Service Provider Partners

Certain third-party services are used to operate our platform, such as payment processing services (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure providers. These partners are given only the information that is essential for operating their services, and they are required to comply with our privacy standards.

4.2 Legal Obligations

7u799 may disclose your information if required by a court order, a lawful request from law enforcement, or any other legal process. In such cases, we always follow the policy of providing the minimum necessary information.

4.3 Anti-Money Laundering and Fraud Prevention

If sufficient evidence of financial crime or fraud is found, information may be shared with the relevant authorities. This is part of ensuring the overall security of all our users and the platform.

Technical Security Measures

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive information is protected through modern encryption technology.
• Access Controls: Only authorized personnel can access your information, and strict logging systems are maintained.
• Firewall and Monitoring: Round-the-clock network monitoring and systems to detect unauthorized access attempts.
• Regular Security Assessments: Regular security tests are conducted to identify and address vulnerabilities.

Retention Periods for Different Types of Information

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Records: For the period required by financial regulatory requirements.
• Customer Service Communications: For the period necessary for dispute resolution purposes.
• Technical Logs: For a limited period for security analysis.
• Marketing Preferences: Until you withdraw your consent.

After the designated period, your information is securely deleted or anonymized so that you can no longer be identified.

7u799 is an adult platform and is strictly for those aged 21 and above only. We do not knowingly collect or process the information of anyone under the age of 21. Age verification is an essential part of our registration process. If it comes to our attention that a minor is using the platform, their account will be immediately closed and any collected information will be deleted.

For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We recommend that you review this policy regularly.